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Why Corporate America Keeps Rejecting Social Media It seems like every organization in America wrestles with social media adoption (suit image by brennuskrux). The running joke is that more than 60,000 social media experts have sprung up on Twitter to help these companies and nonprofits engage. Yet corporate failure rates have reached astounding rates as […]

Top Five Organizational Silos

Picking up the discussion from last Spring’s white paper on silos and organizational barriers to social media adoption, the following list represents the top five silos I’ve encountered in helping scores of organizations adapt (Image: Brick Wall by Zunami). This is not a scientific list, just one based on a single person’s experiences. Please feel […]

There Is No Social Media Department

When a new competency is embraced by a larger entity, it is the nature of a corporate organization to turn that group into a department. In fact, most PR and advertising agencies actively seek to build or acquire a social media department to meet the growing demand for conversational services (Silo image by eirikref). The […]

Moving from Siloes to Hives

Following on to our previous post on “The Cultural Challenge to Integration” this post examines how social media tools challenge siloed organizations to move towards hived architectures. I agree with a commenter’s assessment that social media needs to map towards the current culture in an evolutionary fashion as opposed to demanding sudden and drastic change. […]