Oct 6 2014
When I told people we were heading to Los Angeles for a long weekend and not renting a car, they all thought we were crazy. But L.A. is a car city, they all explained. Everyone drives in L.A. my friends from the Valley said…everyone!
But, we were determined to have an Uber-experiment. Despite having never even used Uber, this was going to be our jumping-in point – we had no other back-up transportation so it was “go Uber or go home.”
We discovered a lot on our Uber-venture, and when I looked back, I realized that there were some great lessons learned – ones that can also apply to our role as communications professionals.
Lesson #1: Have a specific destination in mind and share it.
One of the great things about Uber is that you GPS your starting point for pick-up but you can also pinpoint your exact destination (and in fact you should always do this). This is helpful because it avoids wasted time and energy trying to explain to your driver where you want to go, having to program the Uber GPS, etc. It sets expectations for all involved and streamlines…
Sep 18 2014
In 1977, U.S.-based Braniff Airways inadvertently told their Spanish-speaking customers to “Fly Naked” in their new marketing campaign. To be fair, in most of Latin America, “Vuela en Cuero” translates to mean “Fly in Leather,” a tagline that Braniff intended to use while promoting its luxurious leather interior. In Mexico, local slang gave the phrase a completely different meaning – “Fly Naked.” This simple gaffe ultimately cost the company a bunch of useless billboards, its dignity and possibly some rogue, naked fliers. (There aren’t any statistics on that last one, though.)
Flash forward to 2014 and marketers across the country are chasing the metaphorical goldmine that is the elusive Hispanic market. And who can blame them? Latino purchasing power has risen to a staggering $1.2 trillion annually, a figure that is only expected to grow in the coming years.
Some companies are afraid of marketing to the Hispanic audience. (PadillaCRT’s Nicole Fischer wrote an awesome Buzz Bin post about this.) But that’s not always the case. Other companies like poor, misguided Braniff (RIP) are launching multi-million dollar campaigns, and many are falling short. But unlike Braniff’s…
Sep 5 2014
Co-Authored by Nikki Parrotte
Whether you represent a medical device company, food and beverage distributor or consumer brand, exhibiting at conferences and expos is often an effective way to engage with your target audience. Though a 5,000-person event may not get you the same impression numbers as an influencer’s tweet or even a major media mention, there is something to be said for the quality of those interactions. Meeting your consumers face-to-face goes a long way in creating brand loyalists, so this trend is here to stay.
Here are six tips for creating a successful expo experience:
1. Make Your Booth Interactive
The worst expo booths are the ones with large signage, a couple of brochures and an annoyingly eager sales person trying to speak to you as you run past refusing to make eye contact. When discussing the plans for your booth, try to incorporate some kind of interactive activity. This can be a taste test, fun fact quiz, prize wheel, product demo, etc. Last year, we attended the AARP Life @50+ event for the American Physical Therapy Association and our booth had local PTs available to give visitors a three-point balance test and evaluation. We had huge lines…
Sep 4 2014
It’s fall. That means football season, kids going back to school, the leaves changing colors, and, for many hospitals and health systems, it means the start of budget season. Even if your fiscal year is other than the calendar year, you’ll want to keep reading, or at least save this post in your budget planning folder.
With all the change going on in healthcare, many systems are finding it difficult to prioritize when it comes to budgeting. And, that can be frustrating for PR/marketing executives trying to align their plans with organizational priorities. If that describes you, perhaps the list of budget priorities below will help you take a slightly different approach to your budget this year, and best position you and your organization for success.
Sep 2 2014
All customers – consumers and business buyers alike – follow a process for decision-making, consciously or unconsciously. Simply put, this process includes stages of awareness, consideration and purchase. Effective communications programs address all three of these stages, with the ultimate goal of moving customers to select your product or service.
Here’s how to map your communications to increase the probability that prospects will choose in your favor:
Just as the label implies, customers become aware of something, somehow. They read about you, see you at a conference or event, or hear about you from a colleague or friend. Prospects need to first become aware that they have a problem and then realize that you have a solution for it.
Most communications programs are built to generate awareness. Tactics to do so include: advertising, publicity, SEO, social media and many others. If you start with these, you’re on your way to moving prospective customers through their decision-making process by first being introduced to your solutions.
Once a prospect knows about possible options, they move to the “kick-the-tires” phase – consideration. Much like…
Aug 28 2014
Minnesota winters, drinking coconut Boba Tea, Dungeons and Dragons, anything potato… Just naming a few of my love-hate relationships. Hello, my name is Alayna Xiong and I am a summer intern here at PadillaCRT in the Minneapolis location. I recently graduated from high school and will attend Saint Catherine University in the Twin Cities this fall. While I am still navigating my future career path, I will likely major in English and/or Business.
I was given this incredible internship through a non-profit organization called The BrandLab. The BrandLab is a program founded here in the Greater Twin Cities that provides diverse high school students who are interested in business and marketing the opportunity to learn and get hands on experience. The organization’s hope is to bring diversity into the world of business while at the same time guiding students as they grow into young adults.
Programs like BrandLab are vital to the community because they provide real-life experience at a young age. Not only are we getting an unforgettable experience, but for many of us, this is our first experience networking. It takes a lot to get into the doors of…
Aug 21 2014
The Buzz Bin’s “On Purpose” feature explores the thinking behind the strategies and tactics top marketers employ in pursuit of business goals.
Today, we talk with Pat Mosher, senior vice president of corporate communications and brand optimization at HNTB, an infrastructure solutions firm celebrating 100 years in business.
For Pat, content marketing is a key component of brand building in a specialized, highly competitive and high-stakes industry. PadillaCRT has worked with Pat and HNTB for a little more than a year. Since day one, we’ve been impressed with her team’s disciplined and “client first” approach to content marketing.
Buzz Bin: Not many companies continue to put the time into developing high-quality print magazines and newsletters for clients, prospects and influencers. Why does HNTB?
Pat Mosher: The answer is simple: our intended audiences find our publications valuable. We have publications that include our clients discussing their programs, which is…